Mission
Billings Public Library: embracing, empowering, and enriching our community.
Vision
We will be known as an inclusive place that provides services and programs that enlighten, inspire, and entertain; a place that stimulates thinking, enhances one's knowledge of the world, and enriches leisure time; a place of relaxation and security; a bridge for the digital divide; and, a place where partnerships are created and expanded upon in order to build the community's future.
Values
Professionalism: Provide services with dedication, thoroughness, timeliness, while also constantly learning new skills to share with patrons, professionals, and partners.
Collaboration: Create an open, inclusive work environment that is built on respect, communication, integrity, and collaborative teamwork.
Innovation: Encourage creativity and invest in our community's future.
Learning: Understand the past in order to help shape a future for patrons, professionals, and partners.
Serving: Provide the residents of Billings and Yellowstone County the best customer service every time all the time.
Sharing: Promote partnerships, barrier free access to services, and provide a collection and resources of value, relevancy, and usefulness.
Trust: Ensure fiscal stewardship, making the most efficient use of both public and private funding.